Privacy policy

Protecting Your Privacy

Privacy Policy

Know Risk is committed to providing you with the highest levels of customer service. This includes protecting your privacy.

Know Risk understands the concerns you may have for your privacy and the security of information collected from you. We are therefore committed to protecting your privacy and the confidentiality of your personal information, ensuring that your personal data is handled sensitively and securely.

The purpose of this policy is to let you know what information is collected about you, and how this information is used and if it is disclosed.

Your personal information
Personal information held by Know Risk may include your name, email address and any other data you volunteer to enter into the site. We also hold details of the areas of the site you have accessed.

How we collect your personal information
Know Risk collects personal information directly from you, when you provide information via any of the Know Risk applications.

How we use your personal information
Your personal information may be used in order to:

* Provide, administer and improve the application for your benefit
* Help us to identify and inform you about other Know Risk applications

If you do not wish to receive information about Know Risk, you may inform our team at any time by emailing

We will not disclose your personal information to any organisation outside Know Risk.

Resolving your concerns
If you believe that the privacy of your personal information has been compromised, you are entitled to express your dissatisfaction. We will respond to your complaint as soon as possible within two working days, to let you know who is responsible for managing your complaint. It is expected that all complaints will be resolved within three working days. When this is not possible, we will contact you within that time to let you know how long we estimate it will take to resolve the complaint.

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