Insurance representative bodies: who are they & what do they do?

The lowdown on who's represents what in insurance.


If you have, at some point, read about insurance in Australia and New Zealand (like, say, this article you’re reading right now), it’s possible that you will have seen the acronyms ICA, NIBA, ANZIIF and ICNZ bandied about. It’s also possible that you’ve then wondered what each of these organisations does in the insurance industry. 

Wonder no further: Each of these organisations works to provide services for the insurance industry as a whole and, therefore, for consumers. 

So, let’s summarise what each of these organisations does in support of those who work within insurance and those who make use of insurance. 

The Insurance Council of Australia (ICA) and the Insurance Council of New Zealand (ICNZ) 

The Insurance Council of Australia is, as you might have guessed, is an Australian-based membership organisation that represents the interests of the general insurance industry (general insurance = all types of insurance except life and health insurance which are somewhat separate), and the Insurance Council of New Zealand represents the interests of the fire and general insurance industries in New Zealand.

The ICA and the ICNZ have similar missions and roles within the general insurance industry, and members of these organisations include insurers and reinsurers who offer insurance policies to individuals and businesses.

The ICNZ and the ICA work to promote, advocate for and better the general insurance industry in their countries. These organisations represent the industry on both domestic and international scales, as well as to the community and government. The ICA and the ICNZ also aid the general insurance sector in self-regulation to ensure the insurance industry continues to provide the highest level of service and benefit to consumers. A big part of this self-regulation is achieved through the implementation and monitoring of codes of practice, which members of the ICA and the ICNZ are required to adhere to. Both bodies also help coordinate insurers during disaster situations. 

For more information on the ICNZ and the ICA, visit and, respectively.                                                                                    

The Australian and New Zealand Institute of Insurance and Finance (ANZIIF) 

With offices in Australia, New Zealand and China, and members in 50 countries, ANZIIF is the leading education organisation for insurance professionals. ANZIIF specialises in providing education and training, and through the use of continued professional development, to its members, and is dedicated to encouraging and upholding standards of excellence within the insurance and finance sectors.

While the education and maintenance of high standards among insurance professionals is a key part of ANZIIF’s mission, it also partners with insurance companies, as well as government bodies and other non-profit organisations to promote understanding of the nature and value of insurance to the community at large.  In fact, ANZIIF is the group that is responsible for you reading this page, as they run Know Risk to help people understand risk and insurance.  

For more information, visit

The National Insurance Brokers Association (NIBA)

The National Insurance Brokers Association is the peak representative body for insurance brokers in Australia. With approximately 90 per cent of Australian insurance brokers as members — including smaller, as well as larger Australian-owned and international broking businesses — NIBA operates in a similar way to the ICNZ and the ICA. 

NIBA works in service of brokers and those who consume their services by advocating for reforms and appropriate levels of education within the industry. It represents the interests and perspective of the broking industry to consumers, government bodies and the media, while promoting strong standards of professionalism within the industry itself. NIBA helps its members to provide strong standards of service through its administration of the Insurance Brokers Code of Practice. 

For more information, visit